Microsoft RoundTable Release Notes

Last update: July 20, 2007

 

Welcome to the Microsoft® RoundTable™ Release Notes. Refer to this file for information regarding known issues about the Microsoft RoundTable release.

© 2007 Microsoft Corporation. All rights reserved.

About This Document

This document contains important information that you should know before you deploy and use the Microsoft RoundTable.

Notes and issues for the Microsoft RoundTable device

Use the Sounds and Audio Devices control panel to change the RoundTable device sound volume in operating system Microsoft Windows XP™

Issue: You cannot use the Volume tab to change the RoundTable sound volume and must use the Audio tab.

Workaround: From Windows XP, do the following:

1.      Click Start, click Control Panel. Under Control Panel, double-click Sounds and Audio Devices.

2.      On the Audio tab, under Sound playback click the Volume button.

3.      Drag the slider up or down to increase or to decrease the system volume.

Note: The Device volume slider on the Volume tab is grayed out and is not functional for RoundTable.  When using the RoundTable device, please use Audio tab.  In addition, while using the Sounds and Audio Devices control panel to adjust the volume, do not use the volume up and volume down hardware buttons to adjust the volume.  The volume changes from the hardware buttons are not synchronized back to the Sounds and Audio Devices control panel.

RoundTable device may ring when an analog PSTN phone line is plugged in for the first time

Issue: If you have already powered up the RoundTable device, after plugging an analog PSTN line into the RoundTable power data box for the first time, the RoundTable device may ring for approximately 2-4 seconds. This is not an incoming call and does not affect the performance of the RoundTable device.

Workaround: none.

Possible audio quality degradation during an automatic image update of the RoundTable device

Issue: During an automatic image update for the RoundTable (configurable and default schedule: 3:30 am local time), the RoundTable device may experience audio quality degradation for approximately 2-3 minutes.

Workaround: Make sure that the device is configured to perform a scheduled automatic image update during an hour when there is no meeting going on, for example 3:30 am local time.

RoundTable device user interface does not respond and the device will eventually reboot continuously when Ethernet network is not functioning

Issue: When the Ethernet connection is plugged into the RoundTable Power Data Box and when the Ethernet network is not functioning, the RoundTable device user interface will respond very slowly and if the issue persists, the device will eventually reboot continuously.

Workaround:  During a network outage, unplug the Ethernet connection from the RoundTable Power Data Box temporarily.

The RoundTable device USB connection may not function properly if the device has been used frequently for an extended period of time

Issue: The RoundTable device USB connection may not function properly if the device has been used often for an extended period of time. For example, if the device has been used intensively for a 30 day period, the device may no longer be enumerated by the PC computer.

Workaround: Restart the RoundTable device.

RoundTable device may occasionally restart with a false positive failure in the camera diagnostics test

Issue: RoundTable device may occasionally restart with a false positive failure in the camera diagnostics test.  The false positive failure will cause the device LED lights to blink red and the speaker to beep.  And the camera health under the Video diagnostics screen will show “FAIL”.

Workaround: Restart the RoundTable device. If the issue persists, restart the RoundTable device again after powering off for 1 hour.

The USB audio playback function may not work occasionally after the RoundTable device restarts

Issue: The USB audio playback function may not work occasionally after the RoundTable device restarts.

Workaround: Restart the RoundTable device again.

RoundTable device may pick up and amplify unintended audio source, such as a laptop fan, in close proximity to the device microphones and satellite microphones

Issue: The RoundTable device may pick up and amplify unintended audio source, such as a laptop fan, in close proximity to the device microphones and satellite microphones.

Workaround: When unintended noise is heard during a call with a RoundTable on remote end, request the remote end participants to move any noise source near the RoundTable device microphones and satellite microphones further away.  In particular, avoid having flowing air on any microphones.

Hot fix needs to be applied on Windows XP operating system running on Dual Core processors to ensure good audio over IP quality in Microsoft® Office Live Meeting client

Issue: On Windows XP operating system running on dual core processors, the audio over IP quality in Microsoft Office Live Meeting client might be degraded due to a known issue in the Windows XP operating system.

Workaround:  Apply this hotfix http://support.microsoft.com/?id=896256

In Microsoft Office Live Meeting, the video from RoundTable device (both the active speaker and panorama video) may become really slow if the audio connection is made after the video connections are established.

Issue: In Microsoft Office Live Meeting, the video from RoundTable device (both the active speaker and panorama video) may become really slow if the audio connection is made after the video connections are established.  A known Windows operating system driver issue is causing this symptom.

Workaround:  When that happens, exit the meeting, rejoin and make sure that you join the audio conference before you start your video streams.

Regulatory Information

Microsoft® RoundTable™ is approved for use in countries listed in the table below.

Country

Approval marking on product label Note 3

USA & Canada

 

EUNote 1

EFTA Note 2

                                              Same as above.

Japan

 

 


Australia

 


The table below describes the Notes for the above table.

Notes

Description

Note1

EU member countries: Austria, Belgium, Bulgaria, Cypress, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.

Note2

2EFTA includes: Iceland, Liechtenstein, Norway and Switzerland.

Note3

The product label is located on the bottom of the Power Data Box (PDB).

Support

Microsoft® Customer Support

(800)MICROSOFT (642-7676)

Visit: https://support.microsoft.com/oas/default.aspx?Gprid=12759

Online Documentation

Visit: http://www.microsoft.com/downloads. Type the keyword RoundTable for using Search.

Available documentation:

·         Microsoft® RoundTable™ Users Guide

·         Microsoft® RoundTable™ Deployment Guide

·         Microsoft® RoundTable™ Release Notes

·         Microsoft® Quick Reference Card

·         Microsoft® RoundTable™ Manuals

·         Setup Guide

·         Regulatory Information

 

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© 2007 Microsoft Corporation.  All rights reserved.

 

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