Microsoft® Small Business Server 2000 Service Pack 1a

Updated June 2003


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What’s in Small Business Server 2000 Service Pack 1a?

Microsoft® Small Business Server 2000 Service Pack 1a delivers a collection of updates that address security and support issues discovered since the product first became available in April 2001.

The following discs are included with this service pack:

Disc Component
1 Small Business Server 2000 Service Pack 1a, which includes

Microsoft Windows® 2000 Service Pack 4

2 Microsoft Outlook® 2002
Additional

Service Packs

Microsoft Exchange 2000 Service Pack 3

Microsoft SQL Server™ 2000 Service Pack 3

Microsoft Internet Security and Acceleration (ISA) Server 2000 Service Pack 1


Note  Small Business Server 2000 Service Pack 1a can also be downloaded from the Web. The Web version of Small Business Server 2000 Service Pack 1a includes Windows 2000 Service Pack 4, Exchange 2000 Service Pack 3, and Small Business Server 2000 updates. For information on how to download the additional service packs, see “Installing Additional Service Packs” later in this document. To obtain Outlook 2002, you must order the Small Business Server 2000 Service Pack 1a CDs. For information on how to order the CDs, see the Small Business Server Web site at: http://www.microsoft.com/sbserver

 Major Components Updated in This Release

Other Updates

Note  The Web download version of Small Business Server 2000 Service Pack 1a does not include the white papers. These white papers can be downloaded from the Small Business Server Web site at: http://www.microsoft.com/sbserver

Additionally, a number of security-related topics have been added to Help. To quickly access these topics, click Start, point to Programs, point to Microsoft Small Business Server, and then click Online Help. The security-related topics can be found under the Security Best Practices heading.

The following topics are addressed in this section:

Installing Small Business Server 2000 Service Pack 1a from CDs

It is strongly recommended that you install Small Business Server 2000 Service Pack 1a by following these steps.

  1. Insert Disc 1 into your CD-ROM drive. Small Business Server 2000 Service Pack 1a Setup starts.

    Note  Small Business Server 2000 Service Pack 1a requires 5 MB of space on the drive containing the Program Files folder, and 125 MB of space on the drive containing the ClientApps folder. If you choose to install Outlook 2002, you need an additional 590 MB of space on the drive containing the ClientApps folder.

  2. If Windows 2000 Service Pack 4 is not installed, a message appears, prompting you to install it. Click OK, and then follow the on-screen instructions.

    After the computer restarts, Setup continues.

  3. If Exchange 2000 Server is installed but Exchange 2000 Service Pack 3 is not, a message appears, prompting you to install the service pack. Click OK, and then follow the on-screen instructions.

    After the computer restarts, Setup continues.

  4. Follow the on-screen instructions to complete Small Business Server 2000 Service Pack 1a Setup.

Installing Small Business Server 2000 Service Pack 1a from the Web

If you do not have the Setup CDs, you can download Small Business Server Service Pack 1a from the Web.

Important  The Web version of Small Business Server 2000 Service Pack 1a includes Windows 2000 Service Pack 4, Exchange 2000 Service Pack 3, and Small Business Server 2000 updates. For information on how to download the additional service packs, see “Installing Additional Service Packs” later in this document. To obtain Outlook 2002, you must order the Small Business Server 2000 Service Pack 1a CDs. For information on how to order the CDs, see the Small Business Server Web site at: http://www.microsoft.com/sbserver

To download and install Small Business Server 2000 Service Pack 1a from the Web

  1. Download Small Business Server 2000 Service Pack 1a and save the file (Sbssp1.exe) to your Small Business Server computer. It is not recommended that you select the option to run the file from the current location.

    To locate this file, go to the Small Business Server download site at: http://www.microsoft.com/sbserver/downloads

    Note  Before downloading Small Business Server 2000 Service Pack 1a, make sure that you have 300 MB of free disk space for the service pack download, at least 300 MB of space available on the drive containing the Program Files folder, 125 MB of space on the drive containing the ClientApps folder, and 350 MB of space for extracting temporary Exchange 2000 SP3 files.

  2. Run Sbssp1.exe and extract it to systemroot\Program Files\Microsoft Small Business Server SP1.
    1. When the file extraction dialog box appears, click Browse, and then create the Microsoft Small Business Server SP1 folder in the Program Files folder. If you extract the file to a different location, Setup creates the Microsoft Small Business Server SP1 folder in Program Files and then copies the files to this folder. Click Unzip to extract the service pack files.
    2. Click OK on the dialog box that informs you that the files have been extracted, and then click Close on the file extraction dialog box.
  3. Run systemroot\Program Files\Microsoft Small Business Server SP1\SP1setup.exe.
  4. If Windows 2000 Service Pack 4 is not installed, a message appears, prompting you to install it. Click OK, and then follow the on-screen instructions. After the computer restarts, Small Business Server 2000 SP1 Setup continues.
  5. If Exchange 2000 Server is installed, but Exchange 2000 SP 3 is not, a message appears, prompting you to install the service pack. Click OK.
    1. When the file extraction dialog box appears, click Browse, and then create a temporary folder in which to extract the Setup files.
    2. After extracting the Setup files, click OK on the dialog box that informs you of the successful extraction, and then click Close on the file extraction dialog box.
    3. Run <Folder>\Server\Setup\I386\Update.exe, where <Folder> is the name of the temporary folder you created in Step 1.
    4. Follow the on-screen instructions. The computer restarts following the installation of Exchange 2000 SP3, and then Small Business Server 2000 SP1 Setup continues.
    5. Important  If the server computer does not automatically restart after you have installed Exchange 2000 SP3, you must restart it manually. After the computer restarts, Small Business Server 2000 SP1 Setup continues.

      Note  After Exchange 2000 Service Pack 3 is installed, you can delete the temporary folder to free up disk space.

  6. Follow the on-screen instructions to complete Small Business Server 2000 SP1 Setup.

Installing Additional Service Packs

After installing Small Business Server 2000 Service Pack 1a, it is recommended that you apply SQL Server 2000 Service Pack 3 and ISA Server 2000 Service Pack 1 if you are running these applications.

To install additional service packs from the CD

  1. Insert the Additional Service Packs disc into your CD-ROM drive.
  2. Click Start, and then click Run.
  3. Type the path to the service pack installation file.
  4. Follow the on-screen instructions.

To install additional service packs from the Web

Adding Outlook 2002 After Installing the Web Version of Small Business Server 2000 Service Pack 1a

If you want to add Outlook 2002 after installing Small Business Server 2000 Service Pack 1a from the Web, you must do so using the Small Business Server 2000 Service Pack 1a Setup CDs. For information on how to order the CDs, see the Small Business Server Web site at: http://www.microsoft.com/sbserver

Reinstalling Small Business Server 2000 Service Pack 1a

If you need to reinstall Small Business Server 2000 Service Pack 1a, run SP1Setup.exe from the Program Files\Microsoft Small Business Server SP1 folder on your Small Business Server 2000 computer.

Updating Your Small Business Server 2000 Client Computers

During Setup, Windows 2000 Service Pack 4 is copied to the server computer, making it available for deployment to client computers. If you are installing from CDs, you can also choose to copy Outlook 2002 to the server computer. When Small Business Server 2000 Service Pack 1a is installed from the Web, Outlook 2002 is not included.

Deploying Windows 2000 Service Pack 4 on Client Computers Running Windows 2000 Professional

After installing Small Business Server 2000 Service Pack 1a, users are prompted to install Windows 2000 Service Pack 4 in attended mode the first time they log on to a client computer. For more information, see the Windows 2000 Web site at: http://www.microsoft.com/windows

Deploying Outlook 2002

For existing client computers, it is highly recommended that you deploy Outlook 2002. For more information, see “Adding Software to Existing Client Computers” in Small Business Server 2000 Help. To view Help, click Start, point to Programs, point to Microsoft Small Business Server, and then click Online Help.

For new client computers, Outlook 2002 is installed by default using the Set Up Computer Wizard.

Release Notes

Restart the Server Computer Manually if it Does Not Restart After Installing Service Pack Components

The server computer should automatically restart following the installation of each service pack in this update. If it fails to do so, you must restart it manually. After the computer restarts, Setup will continue.

Configure Outlook 2002 to Enable Faxing

After installing the Small Business Server 2000 Shared Fax Service on a client computer, configure Outlook 2002 to enable fax functionality.

To enable faxing

  1. Start Outlook on the client computer.
  2. On the Tools menu, click E-mail Accounts.
  3. Under E-mail, select View or change existing e-mail accounts, and then click Next.
  4. Click Add, and then select Additional Server Types.
  5. Select Microsoft Shared Fax Mail Transport, and then click Next to add the service.
  6. Click OK to acknowledge that the service is added.
  7. Click Finish to close the E-mail Accounts dialog box.
  8. On the File menu, click Exit.

When you restart Outlook, Shared Fax Mail Transport will be installed.

Upgrade each instance of MSDE 2000 to prevent a Slammer worm attack

One or more instances of Microsoft SQL Server 2000 Desktop Engine (MSDE 2000) may be running on your Small Business Server computer. Each instance of MSDE 2000 that you are running may be vulnerable to the Slammer worm, and should be upgraded to make the server more secure.

You can protect each instance of MSDE 2000 from the Slammer worm by running the SQL Critical Update Wizard. This wizard is part of the SQL Critical Update Kit, which can be downloaded from the following Microsoft Web site at: http://www.microsoft.com/sql/downloads/securitytools.asp

For more information about the Slammer worm, visit the following Microsoft Web site at: http://www.microsoft.com/security/slammer.asp

Cannot Connect to MyConsole

When you try to connect to http://servername/MyConsole on a Small Business Server 2000 based network, you may receive a script error message or a blank page on your client computer or server.

To work around this problem

  1. Install the Remote Desktop Web Connection software on the Small Business Server 2000 computer.
  2. To obtain this software, visit the following Microsoft Web site: http://www.microsoft.com/windowsxp/pro/downloads/rdwebconn.asp

    To connect to the server from a network client, complete the remaining steps from a network client.

  3. Click Start, click Run, type http://servername/tsweb, and then click OK.
  4. If you are prompted to download and install an ActiveX control, click Yes.
  5. On the Microsoft Windows Remote Desktop Web Connection screen, type the Small Business Server 2000 internal IP address, NetBIOS name, or fully-qualified DNS name, and then click Connect.
  6. Log on to the server with a user name and password.

Client Computers Running Windows 9x or Windows NT Workstation 4.0 Should Install the Latest Version of Internet Explorer or the Latest Service Pack

If you want to apply the latest security fixes and updates to client computers running Windows 9x or Windows NT Workstation 4.0, it is recommended that you go to the Windows Update Web site at http://windowsupdate.microsoft.com to download the latest version of Internet Explorer or the latest service pack.

If you upgrade a Windows 2000 computer to Service Pack 4, Internet Explorer will be updated to version 5.01 with Service Pack 4.

To Enable Windows Update on Computers Running Windows XP Professional, Configure Internet Explorer to Use HTTP 1.1 with Proxy Connections

If you cannot connect to the Microsoft Windows Update Web site (at http://windowsupdate.microsoft.com) from a computer running Windows XP Professional using a Web proxy, you might need to change your Internet settings.

To enable Windows Update on computers running Windows XP Professional

  1. Open Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Advanced tab.
  4. Under Settings, select Use HTTP 1.1 through proxy connections, and then click OK.
  5. Quit and then restart Internet Explorer.

Note This is not an issue with computers running Windows XP Service Pack 1.

For more information, see Knowledge Base article Q312955 at: http://support.microsoft.com/support/kb/articles/Q312/9/55.asp